FindYourFit · Help centre

Frequently asked questions

Everything about booking tickets, refunds, The Wellness Carnival, pickleball and padel tournaments, and what to expect on the day: 29 answers in one place.

Booking & tickets

Finding an event, buying tickets and what happens after you pay.

Do I need to print my ticket?

No. Show the confirmation email on your phone at the entry desk, along with a valid photo ID. If you booked several tickets, your group can enter together with the same confirmation.

Cancellations & refunds

What happens if your plans change, or ours do.

What happens if an event is rescheduled or cancelled?

If an event moves to a new date, your ticket stays valid for the new date, and if you can't make it you can ask for a refund within the window we announce. If we cancel an event, everyone gets a full refund automatically. We tell ticket holders by email and WhatsApp as soon as anything changes.

How long does a refund take?

We process approved refunds within 7 working days. Your bank or payment provider may take a further 5 to 10 working days to show the money in your account.

The Wellness Carnival

Our flagship one-day wellness festival.

What is The Wellness Carnival?

The Wellness Carnival is FindYourFit's one-day, multi-city wellness festival, with fitness sessions, workshops, panel discussions, fireside chats, music and a wellness bazaar all on one ticket. There have been 7 editions, with 5,000+ attendees per edition on average. See The Wellness Carnival.

Pickleball & padel

FindYourFit Sports leagues and Pickleball & Padel Palooza tournaments.

Do I need a team or partner to join?

No. For FindYourFit Sports, you can sign up solo and we'll match you with a team of three. Doubles tournament categories need a pair, but rotating-partner pickleball formats don't.

Do I need my own paddle or racquet?

No. Paddles, racquets and balls are provided at FindYourFit Sports. Just bring non-marking court shoes or trainers you can move in, water and a towel.

How does the FindYourFit Sports league work?

Teams play weekly fixtures in their city and climb the ladder to qualify for the city finals. Each city crowns a champion, and the city champions from Delhi, Bangalore, Mumbai, Jaipur and Hyderabad meet in Delhi for the national final.

At the event

What to bring, who can come and what to expect on the day.

Is there an age limit? Can I bring my kids?

Most sessions are designed for adults. Where an event welcomes children, they must be accompanied by a parent or guardian, and any age rules for specific sessions are listed on the event page.

Can I come on my own?

Absolutely. Plenty of people come solo. Our events are built to be social, and 30% of attendees come back to another FindYourFit event.

I have an injury or a health condition. Can I still take part?

Usually, yes. Every session is optional and you can go at your own pace. Please check with your doctor first if you're pregnant, recovering from an injury or managing a medical condition, and tell the instructor before the session starts. First aid is available on site.

Corporate & partnerships

Companies, brands, venues and coaches who want to work with us.

About FindYourFit

Who we are and how to reach us.

What is FindYourFit?

FindYourFit (FYF) is a participation-led wellness and sports events company in India, founded by sisters Ankur and Arushi Lohani. It has curated 70+ events and engaged 50,000+ participants across Delhi, Bangalore, Mumbai, Jaipur and Hyderabad. More in our key facts.

Still have a question?

Message us on WhatsApp or drop a line to social@fyf-online.com. We usually reply within a working day.

Last updated . See also our Terms of Use and Privacy Policy.